Our front office team is here to help with all your scheduling, financial, and insurance needs. Most often, they’ll be the first smiling faces you’ll see when you come into the office.
They’re always available to answer any question you may have and they want to make your time here as pleasant, comfortable, and stress-free as possible. Our staff always tries to provide the very best customer service available, to ensure you not only get an effective and excellent administrative support, but also enjoy your time in our office.
Caryn B. is our Scheduling Coordinator and she is our newest addtion to our team. Before joinging us, Caryn worked as a Paralegal for 16 years. She lives in Lunenburg, with her husband, Greg, where she enjoys working in their garden and playing with their dogs. She also enjoys kayaking, hiking, cooking, painting, and spending time with her family and friends.
Renee B. is our Financial Coordinator. She will be applying her expertise to financial arrangements she learned from years working in the banking and loan industry. She is an expert in developing payment plans tailored to your personal budget. Renee takes pride in advising patients with a personal touch when developing payment arrangement details. She also helps to coordinate payment details such as insurance coverage and auto draft via credit cards or bank accounts. In her free time, Renee is an avid hiker, loves to exercise and spent time with family and friends
Wendy R. is our Treatment Coordinator and lead assistant. She started with us as a part-time high schooler and has grown in talent and experience to be an outstanding assistant. Wendy routinely will assist the Dr. Phillis in performing prescribed portions of your adjustment during your orthodontic visits. Wendy is a Nashua native who’s married to her high school sweetheart, Dave. She has two grown sons. She enjoys spending time with her family, her dog Boss, and camping.
Cynthia B. has more than 20 years of experience in the dental field as a ceramist. She recently broadened her dental laboratory skills by undertaking responsibilities for our orthodontic appliances and retainers. She spends most of her time behind the scenes in our lab, making your retainers. In the afternoons, Cynthia helps with the care of patients in our treatment area. During her time away from the office, Cindy is an avid runner and also enjoys swimming and boating.
Aimee H. is a chairside assistant who helps Dr. Phillis provide care during your treatment. She assists in taking your diagnostic records and the routine adjustment of your braces. She grew up in the Pepperell area and is very excited to be part of our orthodontic team. Aimee enjoys going to the gym and spending time with family and friends.
Mary P. is Dr. Phillis's wife. She assists both Caryn and Renee in keeping up with the administrative work in the office. She also has the big job of trying to keep Dr. Phillis in line. As the mother of 6, she does an outstanding job filling in wherever needed and keeping things running smoothly. Mary is an avid tennis player and fitness enthusiast in her free time.